In a previous article about the “Core CRM” features, we were quickly mentioning about the chatbots. In the following article, you will better understand if this technology based on AI can improve your customer services and how.
Here is the extract of the article:
If you’re like me, today is about shaking off the rust, getting caught up and getting back in the flow to make 2018 a great and productive year. For me, that means a lot of reading about what I missed over the holidays. While going through my inbox I saw all kinds of predictions and numerous articles from respected publications like:
Bots are about to get better at customer support than humans
2018 will be the year chatbot conversations get real
If you are interested in implementing Marketing solution like chatbots, contact-us for more information or guidance. We will be glad to support your project.